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Service Management: Operations, Strategy, Information Technology w/Student CD Service Management: Operations, Strategy, Information Technology w/Student CD by James A Fitzsimmons,Mona J Fitzsimmons

Service Management: Operations, Strategy, Information Technology w/Student CD

by James A Fitzsimmons,Mona J Fitzsimmons


ISBN 13: 9780071263467

Format: Paperback (537 pages)
Publisher: McGraw-Hill Higher Education
Published: 01 Dec 2007
Other Format: Paperback

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